Introduction & Our Commitment
At AI Mastery, we are committed to protecting your privacy and handling your personal information with transparency, care, and respect. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the choices you have.
This policy applies to all personal information collected through our website, digital products, email communications, and any other services we provide.
By using our website or purchasing our products, you acknowledge that you have read and understood this Privacy Policy. Questions? Contact us anytime.
↑ Back to topInformation We Collect
We collect only the minimum information necessary to provide our services, process your purchases, and communicate with you.
| Data Type | What Specifically | Why Collected |
|---|---|---|
| Identity | First name, last name | Order personalisation, support |
| Contact | Email address | Delivery of purchase, communication |
| Purchase | Order details, transaction ID | Fulfilment, refunds, tax records |
| Payment | Payment confirmation only (no card numbers) | Purchase verification |
| Technical | IP address, browser type, device type | Security, analytics, troubleshooting |
| Usage | Pages visited, time on site (anonymised) | Improving website and products |
| Voluntary | Feedback, support messages | Product improvement, support |
How We Use Your Information
Primary Purposes
- Order fulfilment: Sending your purchased ebook download links immediately after purchase
- Payment processing: Verifying transactions and processing refund requests
- Customer support: Responding to enquiries and troubleshooting issues
- Legal & tax compliance: Maintaining purchase records as required by law
Secondary Purposes
- Email marketing: Sending helpful content and promotions — only if you opted in
- Product improvement: Analysing anonymised usage data to improve ebooks and website
- Security: Detecting and preventing fraudulent transactions
Data Protection
- SSL/TLS Encryption: All data transmitted between your browser and our website is encrypted using 256-bit SSL/TLS encryption.
- Secure Payment Processing: All payments are processed by PCI-DSS compliant processors (Stripe/PayPal). We never store or see your full card details.
- Access Controls: Access to personal data is strictly limited to authorised personnel who need it to perform their job functions.
- Secure Hosting: Our website and data are hosted on secure, regularly updated servers with firewall and intrusion detection protections.
- Regular Security Reviews: We periodically review and update our security practices to address emerging threats.
Third-Party Services
We work with a small number of trusted third-party providers. We only share the minimum data necessary for each provider to perform their specific function.
Marketing & Email Communications
Transactional Emails (Always Sent)
- Purchase confirmation and order receipt
- Ebook download links
- Refund confirmation notifications
- Important policy updates affecting your purchase
Marketing Emails (Consent Required)
Marketing emails are sent only with your explicit consent. These include bonus resources, AI tips, new product announcements, and occasional offers.
Cookies & Analytics
| Cookie Type | Purpose | Essential? |
|---|---|---|
| Essential | Shopping cart, session management, security | Yes |
| Analytics | Aggregated usage statistics (Google Analytics, anonymised) | Optional |
| Preferences | Remembering your settings | Optional |
| Payment | Secure checkout session (Stripe/PayPal) | Checkout only |
You can manage or disable cookies through your browser settings. You can also opt out of Google Analytics via the Google Analytics Opt-out Add-on.
↑ Back to topChildren's Privacy
Our products and services are intended for adults and are not directed at children under the age of 13 (or 16 in certain EU member states).
We do not knowingly collect personal information from children. If we become aware we have collected data from a child, we will:
- Delete the information from our systems immediately
- Cancel any associated purchase and issue a full refund
- Notify the parent or guardian if contact information is available
Data Retention
Your Rights
To exercise any of these rights, use our contact form. We will respond within 30 days and never charge a fee for reasonable requests.
↑ Back to topGDPR Compliance
If you are in the EEA or UK, we process your personal data on the following lawful legal bases:
| Processing Activity | Legal Basis |
|---|---|
| Processing your purchase & delivering products | Performance of Contract (Art. 6(1)(b)) |
| Sending transactional emails about your order | Performance of Contract (Art. 6(1)(b)) |
| Sending marketing emails (opted-in subscribers) | Consent (Art. 6(1)(a)) |
| Maintaining financial / tax records | Legal Obligation (Art. 6(1)(c)) |
| Website security and fraud prevention | Legitimate Interests (Art. 6(1)(f)) |
CCPA Compliance
California residents have the following privacy rights under CCPA/CPRA:
- Right to Know: Request information about the categories and specific pieces of personal information we've collected in the past 12 months.
- Right to Delete: Request deletion of your personal information, subject to legal exceptions.
- Right to Correct: Request correction of inaccurate personal information.
- Right to Opt-Out of Sale: Note: We do not sell personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising any CCPA rights.
To exercise your California rights, use our contact form. We will respond within 45 days as required by CCPA.
↑ Back to topChanges to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will:
- Update the "Last Updated" date at the top of this page
- For material changes — send an email notification to affected customers
- For minor changes — update the page without individual notification
Your continued use of our services after the effective date constitutes acceptance of the updated policy.
↑ Back to topContact Information
For any privacy-related questions, requests, or concerns, please use our contact form. We are committed to responding to all privacy enquiries promptly.
Data Processing Details
Where Data Is Stored
Our website and primary data storage are hosted on servers located in [Your Server Region, e.g. United States / European Union]. Third-party providers may process data in their own infrastructure with appropriate safeguards applied.
Security Measures Summary
| Measure | Detail |
|---|---|
| Encryption in transit | 256-bit TLS/SSL on all connections |
| Encryption at rest | Database encryption for stored personal data |
| Payment security | PCI-DSS compliant processors — we never handle card data |
| Access controls | Role-based access; minimal staff with data access |
| Backups | Regular encrypted backups stored securely |
| Security updates | Patches applied promptly; regular security reviews |
Data Breach Notification
In the event of a data breach posing risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and affected individuals without undue delay, as required by applicable law.
Acknowledgement: By using our website or purchasing our products, you acknowledge that you have read this Privacy Policy. If you disagree with this policy, please discontinue use of our services and contact us to request deletion of any data we hold.
This Privacy Policy was last updated January 1, 2026. It forms part of our legal framework alongside our Terms of Service.